Customer Testimonials
What do our customers say about us?
My experience of Romans was very good. From our first conversation, through to receiving the report and speaking with the surveyor, everything was efficient and professional. The surveyor explained the report clearly and carefully, which was helpful given my very minimal knowledge about property! I would highly recommend Romans and would have no hesitation in using them again.
Adam Carswell
I would like to thank you for the service provided by Romans Surveyors and Valuers - I was very impressed with the speed at which my survey was organised and carried out and the report produced. The whole process was concluded very quickly and efficiently, with all parties pleased with the process. In particular, the personal contact with Romans’ staff and the instant information I received from them, either by email or telephone, was very re-assuring and really helped me to understand the procedure.
Stella Beardmore
Nigel and I want to say thank you so much for the effort and service we have received from all of you at Romans.
Throughout the process, we received a friendly and efficient service, from arranging the appointment, to the surveyor talking through the report with us when we didn't quite understand the wording - which at an already stressful time was a great comfort!
All responses and correspondence were sent without delay and we were kept updated on progress at every step. We can’t recall having to chase you once! The service and communication has been well worth the money, and we would most definitely recommend you to our friends and family in the future.
Tanya Tomkins
My experience of using the Romans Surveyors service was a very positive one - the staff I dealt with were, at all times, helpful, courteous and approachable. The survey was carried out efficiently and the survey report was thorough with clear and concise reporting. Any questions I had were comprehensively answered, and I was invited to contact both the office manager and the surveyor if I wished to obtain clarification on any points. I would not hesitate to recommend the service to others and would definitely use them again.
Jackie Farmer
Romans Surveyors responded very quickly and professionally to our survey request. The survey itself was carried out thoroughly within just four days of the request, and the report was comprehensive and easy to read. One of the easier experiences of moving house.
Mo Leake
I would like to pass on my heartfelt thanks to your team, Maralyn and Andrew, for their amazing support I have received. Buying a property in the UK is a very complex project, in particular for a first time buyer and a foreigner like myself. The help I received from your company was much more than the 'contracted' service - both Maralyn and Andrew were so responsive and took a personal commitment in ensuring they provided me with the best guidance possible. I almost felt they are family!!! It is rare to see someone so committed to provide such a high level of personal service and honest care.
Thanks again and if ever I need a surveyor again, I’ll know where to go.
Beata Karczewska