Just wanted to say a huge thank you to Romans Surveyors for their very professional and fast response to my request for an urgent survey. Clare Day embodies the term of excellent customer service - she listened patiently, was fast and efficient, and ensured that a surveyor attended our property in the time frame we needed. Clare regularly followed up to ensure our requirements were met, and is a credit and a valuable asset to your organisation.
Your surveyor Jon Ranson was excellent, detailed and professional. His survey conveyed all the facts accurately and was written so that a layperson could fully understand its content without requiring a PhD in structural engineering! The full survey, with photographs, was with us very swiftly, and I want to thank you and the whole team, but particularly Clare and Jon, for an excellent professional job!